results and outcomes

CitizenHeritage comprises various types of activities, in a workflow which aimed to understand, experiment with, and assess participatory approaches and methodologies to enable Citizen Science and crowdsourcing unlock the educational and research potential specifically in Cultural Heritage practice and learning.
The communication of CitizenHeritage project is curated by Photoconsortium Association.
In detail, the project produced the following results:


- review of practices of Higher Education engagement in citizen enhanced open science in the area of cultural heritage

Exploring the role of Higher Education Institutions (HEI) as incubators of the next generation open science citizens, in terms of staff and student skills, curricula and interdisciplinarity, and as institutions situated in a broader social context where citizens advocate a more important role in decision taking in modern societies with active citizenship, civic engagement, bottom-up public intervention, unlocking the still unused potential in connecting the user engagement generated through civic participation with the open science cycle.

CitizenHeritage produced a substantial, evidence-based Study for a review of practices of Higher Education engagement in citizen enhanced open science in the area of cultural heritage. It defined best practices regarding HEI organisation, open practice, sustainability, and civic engagement. It also identified untapped potential where HEIs can play a more active role thus to connect civic  engagement with the open science virtuous circle, in the Cultural Heritage sector.

Until 15 February 2021 a Survey was open for collecting inputs about projects including Citizen Science in cultural heritage.

The results of the Survey and of the desktop research that converged in the Study were published in a open access report that summarizes the findings. The report was published in July 2022, on Zenodo with DOI https://doi.org/10.5281/zenodo.6875125

Leader: Web2Learn

- methodology, user requirements and guidelines for Cultural Heritage Institutions and Universities

Improving methodologies of co-creation and user engagement with cultural heritage with better alignment within the educational context, also making students in Cultural Studies and Humanities closer to Cultural Heritage Institutions, thus lowering the threshold between the university and the later employment field.

CitizenHeritage developed a coherent methodology, based on university research and professional practice in heritage institutions, to better integrate crowdsourcing, citizen science and co-creation into the workflow of cultural heritage institutions. This result is beneficial to both researchers in Universities and collaborators in CHIs, since it provides them with essential knowledge on how to fully exploit the possibilities of the digital transformation for citizen engagement. The methodology includes user requirements and guidelines. In addition, a Policy Brief with recommendations for Higher Education Institutions and Cultural Heritage Institutions on managing Citizen Science projects was also published.

Leader: KU Leuven

- development and testing of participatory approaches

Setting up, organizing and running a series of participatory activities and workshops to involve researchers and professionals from the HEIs and CHIs in order to produce and test innovative approaches for Citizen Science in the Cultural Heritage field.

CitizenHeritage produced and tested models and tools for enabling different communities engage with digital cultural heritage collections, by organizing various types of co-creation activities and participatory workshops in collaboration with Cultural Heritage Institutions, involving both university students/staff and citizens who do not belong to the education sector.

Following these activities, the Citizen Heritage methodology was finalized and wrapped up in useful tools for CHIs to organize participatory events. the tools include a self-assessment checklist and a companion operative booklet to support institutions in the planning process for such events.

Leader: European Fashion Heritage Association

- lessons learnt about the role of digital technologies in facilitating crowd science in cultural heritage and education

Smart and user-friendly digital technologies offer innovative means for motivating citizens, and especially young people, to contribute to cultural heritage research and practice.

CitizenHeritage investigated and tested in practice the use of ICT as a facilitator and mediator of citizen science in Cultural Heritage and Higher Education, spreading awareness about the potential of using appropriate digital tools for the mutual benefit of institutions and citizens. To do so, it built on the collaboration between researchers and students with technical expertise on one hand, and with professionals, students and citizens with a background in humanities on the other. The outcomes of the lessons learnt from this collaboration will be described in a comprehensive report which will overview good practices, identify needs for new ICT services, and discuss the maintainability and exploitation potential of ICT-enabled approaches.

Leader: National Technical University of Athens

- economic and social sustainability of citizen enhanced open heritage projects

Limited resources and increased need for social relevance are two important reasons driving Cultural Heritage Institutions to involve the crowd in their activities, often in collaboration with Higher Education Institutions. The sustainability of the generated knowledge is a common core activity of both institutions, making collaborative actions natural to reach that end.

Through the application of crowdsourcing and co-creation tools to some of Europe’s largest open digital collections, the Citizen Heritage project promotes citizen science in cultural heritage. It contributes to the concept of European citizenship by allowing stakeholder communities to take joint responsibility for their heritage, advocating for an open approach to otherness and a European community spirit that transcends regional and national differences. The research in this area delivered as outputs a report on the benefits of cultural participation based on a systematic literature review (O6-01) and a report on the analysis of Citizen Heritage workshop participants (O6-02).

Both documents are also published as open access materials on Zenodo.

As part of the reflection activities on the impact coordinated by partner Erasmus University Rotterdam, a series of six educational videos was produced by students on their experience of studying and managing crowd-based heritage projects.

Leader: Erasmus Univesiteit Rotterdam

The outcomes mentioned above correspond to the project’s Intellectual Outputs:

O1 – Review of practices of Higher Education engagement in citizen enhanced open science in the area of cultural heritage

O2 – Methodology, user requirements and guidelines for Cultural Heritage Institutions and Universities

O3 – Development and testing of participatory approaches

(O4 – Dissemination and Communication)

O5 – Lessons learnt about the role of digital technologies in facilitating crowd science in cultural heritage and education

O6 – Economic and social sustainability of citizen enhanced open heritage projects